FAQ
1. Are you a factory or trading company?
A: As a manufacturer with over two decades of experience, we take great pride in the quality of our products and the service we provide. It is our mission to ensure that our customers are completely satisfied with every aspect of their experience with us
2. Can I have a sample order?
A: Yes, sample orders available. Welcome to order our sample to test and evaluate the quality of our products.
3. What is your MOQ?
A: Usually we don't have MOQ , 1pc for sample checking is available,but the bigger qty, the lower price!
4. How do you ship the goods and how long does it take to arrive?
A: We usually could arrange to ship by DHL, UPS, FedEx or TNT. The shipment usually takes 7- 15days to arrive. Airline and sea shipping also optional.
5. How to proceed an order ?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and place the order.
Fourthly We arrange the production when we have receive the payment. We will do the shippment when the goods ready.
6. Can you design for us and print my logo on on led light product?
A: Yes. We have a professional team with rich experience in packaging box design and manufacturing. Please inform us formally before our production and confirm the design firstly based on our sample.
Hello ,
If you are interested in our product or service, please do not hesitate to contact us. We are more than happy to hear from you and help you with whatever you need.
We value your input and will always strive to provide you with the best customer service experience possible. No question or inquiry is too big or too small for us to handle.
We have a professional sales team, which can help you solve all kinds of problems in time and provide you with complete pre-sales and after-sales service in time!
Thank you for considering us as your business partner. We look forward to hearing from you soon.
Our packing details
Packing in white box, carton with foam , and iron sheet to sheilding the magnetism during the transportation if needed.